After you submit a Support Request, you will receive an email notifying you that we have received your request.

When your request is answered, you will receive a new email with a link to the request page, where you can see our response.

If you believe that your request has been answered, you can click “Close”, thus completing the relevant discussion.

If you need more information, you can use the “Reply” button to reply. You will receive our new answer and so on.

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